Episode #166. 9 words & phrases to remove from your emails

Your words may be quietly undermining your credibility, authority, and professional brand without you realising it. To communicate more confidently in your career, I’m sharing 9 common words and phrases that instantly dilute your credibility at work — and exactly what to replace them with so your communication sounds clear, calm and impactful.

After spending over a decade in the corporate world and observing senior executives up close, I noticed some powerful patterns: Confident professionals don’t over-explain, over-apologise or soften their messages in their email communication.

Instead, they choose their words with intention.

In this episode, you’ll learn:

- How to write more confident emails at work

- Why phrases like “I think,” “just,” “sorry to bother you,” and “if that makes sense?” weaken your authority overtime in your career

- Simple language swaps that instantly elevate your executive presence and boost your career’s leadership potential

- How confident communication strengthens your personal brand

- Why clarity is essential in professional settings

- How to sound persuasive, poised and self-assured — without being aggressive

Whether you’re:

- Growing your confidence at work

- Stepping into leadership

- Refining your personal brand

Or aiming to communicate like a senior executive

This video will help you say less — and mean more in your career.

Dianne Glavaš

Personal brand coach, consultant and speaker for executives, emerging leaders and business owners. I’m based in Adelaide, and am available online Australia-wide. Use personal branding to differentiate your trusted brand in the marketplace and build industry influence.

For more personal branding tips:

  • Read my previous blog posts.

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https://dianneglavas.com
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Episode #167. A wellness reset for 2026

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Episode #165. The quiet luxury of the ‘New Rich’. Work from home. Work from anywhere